Questions are welcome.

No. Describe what you want to accomplish or what is making it difficult. Geek & Done will recommend the best next step and whether remote or in-home help makes more sense.
Explore services

Every session begins with a request you submitted and an appointment you scheduled. At the scheduled time, you’ll be guided through opening a secure, one-time connection. You remain present, can see what is happening, and can end it at any time. Unattended access is not installed. You enter your own passwords.
See how remote help works

Most customers start by opening an email and following a link or short instructions. Geek & Done can also guide you through that step by phone and recommend another approach when it would work better.
See how remote help works

Yes, when the request benefits from in-person help. Weekday appointments are available throughout the San Diego area. A short phone or video screening is required before a first in-home visit.
See in-home pricing

Geek & Done’s general device support is centered on Windows and Android. For Apple-only needs, you’ll know before booking so you can choose an appropriate specialist. Photoshop desktop and Lightroom Classic instruction are available on Windows.
See supported technology

Private, patient technology instruction built around what you want to learn. Each session is tailored to what you want to accomplish, with no preset curriculum.
Explore Tech, Explained

Possibly, but large collections require assessment. Work may begin with an organization plan, backup review, representative sample, or limited first phase. Files and photographs are not deleted without your involvement and approval.
See organization help

Geek & Done offers scanner setup, small-batch scanning and light restoration. Quantity, condition, source quality and desired result determine feasibility and price. There is no unscheduled public drop-off location.
See photo services

Geek & Done can create lightweight custom tools for individuals, families, small groups, and community projects. Each idea is reviewed and priced separately to confirm that it is a good fit for modest, non-commercial use. Business applications and projects requiring commercial scale or ongoing managed support are handled through Digital Done Right.
See small digital tools

Yes, with password-manager setup, legitimate account-recovery steps, and security or privacy settings. Geek & Done cannot circumvent account security or access an account without the owner’s permission.
See everyday tech help

Geek & Done can review suspicious emails, texts, pop-ups and websites and help identify warning signs. Banking transactions and communication with a suspected scammer are not provided.
See everyday tech help

Internal hardware repair; wiring, mounting or electrical work; advanced malware removal; forensic data recovery; banking transactions; security circumvention; work without an account owner’s consent; general Apple support; or mass archival scanning.
See supported technology

The in-home service-call fee covers reserved time, travel within the San Diego service area, assessment, advice, and practical next steps. It applies to the appointment even when the original issue requires another next step. Any work beyond the scheduled appointment begins only if you choose it.
Read the pricing policy

Yes. You may begin a request for another adult, provided they know about it, consent, and participate when needed.
Help for someone else

Remote appointments are available on weekdays and select evenings. In-home appointments are available weekdays only. Exact availability is provided after your request is reviewed.
See pricing and process

Geek & Done is designed for personal and household technology. For website, workflow or automation help for a business, visit Digital Done Right at digitaldoneright.io. Visit Digital Done Right.